About the Role
Job Description:
• Maintain, diagnose and troubleshoot software and hardware problems.
• Maintain, diagnose and troubleshoot hosting / email.
• Deploy, configure and troubleshoot Windows and Linux server operating system.
• To check and ensure daily, weekly, and monthly backup being completed according to existing retention policy.
• Provide technical support for level on escalation issues via helpdesk.
• To undertake any and all other duties and responsibilities as instructed by the superior.
Job Requirements:
• Able to work rotational shift (Cover 18 hours; Morning, Afternoon, Night subjected to schedule arrange by Superior).
• Familiar with cPanel, Direct Admin, Smartermail.
• Ability to troubleshoot and resolve technical issues with minimum supervision.
• A highly motivated and innovative team player.
• Candidate must posses at least Diploma/Advanced/Higher/Graduate Diploma in IT or equivalent.
• Ability to work independently and be a team player.
• Fresh graduates are welcomed to apply.