About the Role
Duties & Responsibilities
New order processing, forecast versus budget coordination. (Demand planning)
Pre-planning (mainly credit / term related) for production / lines optimization
Reinforcing company as well as team’s SOP
Communication of shipment plan/planning with respective internal and external parties
Weekly update Sales Team Balance Capacity to sell
Weekly & Monthly update on pending order/sales performance status & document on hold pending balance payment & container freight variance on assigned sales team.
Assist in managing a team of customer service executives.
Monitoring the accuracy of vessel booking & shipping document and status.
Approval of BL/Telex Release cargo/courier & courier invoices/billing as per SOP guidelines
Ensure immediate feedback/response to customer enquiry and issues
Skills & Experience
Experience in international trade, export documentation, various Incoterm and UCP terms
Experience in dispatch planning
Experience in leading a team
Analytical skills with proficiency in English / Microsoft excel, ERP system
Experience in export related environment (manufacturing background preferred)
Qualifications
Master or Bachelor degree in business related sector
At least 6-8 years’ experience in manufacturing, supply chain and International trade
Reporting To Head Of Supply Chain